Three ideas for Oct 7

Oct 07 2014 by Andy Hanselman Print This

This week, who does Google's CEO, Eric Schmidt turn to for advice? It isn’t who you think. Plus some ideas on customer delight (from a school no less!) and why two dissatisfied customers gave a $100 tip..

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This week, who does Google's CEO, Eric Schmidt turn to for advice? It isn’t who you think. Plus some ideas on customer delight (from a school no less!) and why two dissatisfied customers gave a $100 tip..

Andy's 3D Thoughts (Dramatically and Demonstrably Different) are a short, sharp, bunch of ideas, thoughts and recommendations to start your week from Management-Issues columnist and business competitiveness guru, Andy Hanselman.

Every week, Andy spends three minutes helping you develop your '3D' approach to finding, attracting and keeping customers! That means being 'Dramatically and Demonstrably Different' in this ever more competitive world.

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Customer ServiceManagement Thinking

Andy's 3D Thoughts

Andy Hanselman
Andy Hanselman

Here's an opportunity to take a couple of minutes out to think at the beginning of each week. Andy's 3D Thoughts are a short, sharp, bunch of ideas, thoughts and recommendations to start your week from Management-Issues columnist and business competitiveness guru, Andy Hanselman.